These Terms & Conditions ("Terms") govern your access to and use of the Beestmobile applications and services (the "Service"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility & accounts
- You must be at least 13 years old (or the minimum age in your country) to use Beest.
- You are responsible for the accuracy of your account information and for keeping your credentials secure.
- A single account may hold multiple roles (member, coach, gym). You are responsible for all activity under your account.
2. The Service — a connection platform
Beest provides fitness tools (workout logging, routines, progress tracking), a marketplace that connects members with independent coaches and gyms, nutrition plans, a social feed, messaging and AI assistance.
For coach programs and nutrition plans, Beest is only a technology platform and a link between members and coaches. Beest does not process, collect, hold, escrow or transfer any of that money. Payment for a coach's services is made directly between the member and the coach. We may add, change or remove features at any time.
3. Coaches, programs & content
- Coaches are independent providers, not employees or agents of Beest. They set their own prices and are solely responsible for the programs, nutrition plans, advice and service they deliver.
- Content such as programs and plans is licensed to you for personal use only. You may not resell, redistribute or publicly share paid coach content. Program content imported into your routines is kept private and cannot be published.
- Beest does not provide medical advice. Consult a physician before beginning any exercise or nutrition program. You train at your own risk.
4. Payments to coaches (direct, off-platform)
- Members pay coaches directlyusing the coach's own CCP, BaridiMob, or cash. Online card payment is not available for coach programs or nutrition plans — Beest never receives, holds or moves that money.
- Coaches provide their own CCP / BaridiMob details in the app. When you transfer by CCP or BaridiMob you upload a receipt as proof. The coach is solely responsible for verifying that they actually received your payment before approving your access.
- Access to a coach's program or plan unlocks only after the coach confirms payment and approves your request.
- Online card payment (via our payment partner) is used only for a coach's recurring platform fee paid to Beest for using the Service — not for member-to-coach payments.
- Some offerings are one-time; others (coached programs, Gold/VIP nutrition, coach platform access) are monthly subscriptions you renew each period. Access ends when a subscription lapses.
5. Disputes, evidence & fraud
Because Beest is only a connection layer and does not hold funds for coach services, Beest does not issue monetary refunds for member-to-coach payments; any money owed is settled directly between the parties. However, if a dispute arises, we help resolve access on the platform as follows:
- Either party may raise a dispute and submit evidence — receipts, screenshots and transaction records (the attachments already stored in the app). Beest will review the evidence in good faith and make a judgment.
- If the evidence shows the member did pay and the coach wrongly denied it, Beest may activate or grant the subscription to the member on the platform, at no further cost to the member.
- If the evidence shows the member did not pay, or submitted a fake, altered or fraudulent receipt to obtain a coach's services (i.e. scammed the coach), that member's account will be permanently suspended — a lifetime ban.
- A coach who behaves dishonestly, falsifies records, or repeatedly mishandles payments may likewise be suspended or removed from the Service.
- Beest's decision is final for the purpose of platform access only. It is not legal arbitration and does not affect any legal rights either party may have against the other outside the Service.
6. Acceptable use
You agree not to:
- Break the law or infringe others' rights;
- Share, resell or leak paid coach content;
- Abuse, harass or impersonate others, or post harmful content;
- Attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service;
- Submit fake, altered or fraudulent payment receipts, or obtain (or attempt to obtain) a coach's services without paying. Scamming a coach results in a permanent, lifetime ban.
We may suspend or terminate accounts that violate these Terms.
7. Intellectual property
The Beest name, logo, app and underlying software are owned by Beest and protected by law. You retain ownership of the content you create (such as your routines and photos) and grant us a limited licence to host and display it to operate the Service.
8. Disclaimers
The Service is provided "as is" without warranties of any kind. Beest is a connection platform and is not a party to any transaction or agreement between a member and a coach. We do not guarantee any specific fitness result, that a coach will deliver, that a member will pay, nor the availability, accuracy or reliability of coach content or the Service at all times.
9. Limitation of liability
To the fullest extent permitted by law, Beest is not liable for indirect, incidental or consequential damages, for injuries resulting from exercise or nutrition choices, or for any loss arising from a payment made directly between a member and a coach. Our total liability for any claim is limited to the amount you paid to Beest in the 3 months preceding the claim.
10. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms — including a permanent ban for payment fraud — or to protect the Service and its users.
11. Changes to these Terms
We may update these Terms. Material changes will be notified in-app or by email, and the "Last updated" date above will change. Continued use after changes means you accept the updated Terms.
12. Governing law
These Terms are governed by the laws of the People's Democratic Republic of Algeria, without regard to conflict-of-laws rules.
13. Contact
Questions about these Terms? Email support@beest.app.